AI old module with firmware 5.00m

[graha321]

I tried to update the firmware of my profilux II from 4.08 to 5.00m this past weekend. The firmware update went fine as did the software. However, I was not able to control my AI modules. I selected the old lights option in the special lighting section. The blue lights worked fine, I could dim and brighten them, but the white lights would not come on. When I chose Thunderstorm then they came on, but shut off at the end of the thunderstorm. I ended up switching back to firmware 4.08 and they worked just fine. Any ideas? Thank you!

Rachelle

[Matthias]

did you assign the correct illumination channels?

5.00m works with old AI lamps as some customers reported

[graha321]

I tried moving it into different channels. The blue lights would work in different channels, but not the white lights. In 4.08, I have blues in channel 6 and whites in channel 5.

[Matthias]

for testing: please assign blue to channel 1 and white to 2
then change the brightness of channels 1 and 2 manually (in ProfiLuxControl "light scenes" or on the device itself "manual illumination")

test it please with old and new protocol

[graha321]

With the older style lamp box checked, the white lights are not controlled. However, I unchecked the box, and now they work fine! I have no idea why it's like that, they're definitely the older style lamps.

[subshop]

With the older style lamp box checked, the white lights are not controlled. However, I unchecked the box, and now they work fine! I have no idea why it's like that, they're definitely the older style lamps.

i had the same issue and when i unchecked the old version box now the lights work fine. ???