Hi, Since you can see the GHLDEV hotspot, you can bypass the initial setup wizard and do the following to connect to your device: 1. Use your phone to connect to the GHLDEV hotspot2. Open the GHL Connect App3. Press ADD DEVICE -> Choose your device -> Create new connection -> Connection via GHL device hotspot4. Leave HOST/IP…
we sincerely apologize for the delay in delivering your ION Director Multi-Ion Sensor and for our lack of updates. Our raw material supplier had persistent quality issues and production delays, and unfortunately, they did not respond to our repeated inquiries. This lack of communication hindered our ability to provide timely updates, and we deeply regret…
Hello, You can bypass the PIN code by starting the GHL Control Center in GHL mode. You can then remove it by doing a factory reset. (In theory, there is no PIN locking function on Doser SA) See attached.
Hello, You can bypass the PIN code by starting the GHL Control Center in GHL mode. You can then remove it by setting the PIN code to 0000. See attached.
While waiting for the sensor to arrive, I suggest you update your controller (ProfiLux4 or Doser SA) to version 7.41 (ProfiLux4) or 1.53 (DoserSA). The latest version of GHL Control Center 1.1.5.1, which includes this new firmware, says: “improved ION Director measurement algorithms: stronger sensor signals even with older sensors, increased accuracy and repeatability”. https://www.aquariumcomputer.com/downloads/ghl-control-center-1-1-5-1a/#changelog…
Hello, You need to update the WiFi module firmware.To do this, go to http://1.2.3.4/update/ (REPLACE 1.2.3.4 with the ProfiLux’s current local IP address).Log in with admin and Starfish password (if you haven’t changed it).Load the firmware.bin file you previously extracted from the https://www.aquariumcomputer.com/downloads/wifi-module-esp-update/ zip file.
thank you for your enquiry! We have still so many IOND pre-orders to fulfil.Unfortunately, we don’t think that we can accept new orders before mid of the year, maybe it will even take until Autumn.Please subscribe for our newsletter to stay updated about our new products and when the IOND will be available to order…
Voici nos instructions de retour : Veuillez envoyer le produit suffisamment affranchi et correctement protégé pour résister au transport à l’adresse suivante : GHL Advanced Technology GmbH & Co. KGMarie-Curie-Str.2067661 KaiserslauternAllemagne Veuillez noter que les envois non affranchis ne pourront pas être acceptés. Veuillez joindre le formulaire de réclamation ci-joint entièrement rempli (le plus important…
Hello, Our company is closed from December 23, 2023 to January 01, 2024 due to the Christmas vacations.We kindly ask you for patience until our Christmas vacation ended. We will get back to you early January.
Bonjour, Quelques points à vérifier : -> L’étalonnage de la pompe est très important : Utilisez une balance de précision (2 décimales). Étalonner avec de l’eau douce (sauf la pompe à réactif, qui peut être étalonnée avec du réactif, car sa densité est proche de celle de l’eau douce). Faire vider la pompe dans un récipient posé sur…