IOND Sensor (problem again)

Dear xxx, sorry to hear you have problems with the sensor again. Please excuse the late reply, our support replies are currently a bit slow due to the high workload and the limited resources. In order to quickly resolve the Read More …

IOND Statement E

Dear Customer, first of all, please accept our apologies for this unsatisfying and disappointing situation! Hereby we want to give you some insight on what is happening with IOND and IOND sensor delays. Unfortunately, we still have a problem with Read More …

IOND sensor defect claim initial answer

In order to make the support for IOND sensors or the processing of the limited warranty easier and more efficient we have further specified the IOND sensor operating instructions and warranty conditions, see attachment. Please read and follow them carefully. Read More …

Return instruction AUS

  Please contact our Australian GHL representative Aqua Depot Imports for your return shipment or repair: info@aquadepot.com.au – www.aquadepot.com.au – +61 8 9359 4660 They will provide you with all further information.

Angebot Reklamation

Dear Customer,   meanwhile, your device was checked by our technicians.   Enclosed you will find our offer about the repair costs and the form for further proceed. Please send this form completed and signed back to us.  

Angebot zu Reklamation

Dear Customer, meanwhile, your device was checked by our technicians. Enclosed you will find our offer about the repair costs and the form for further proceed.Please send this form completed and signed back to us.

KH Director-Inspektion: Einsendungshinweise

[…]Aus diesem Grund müsste ich Sie bitten, KHD und Doser inkl. ALLEM Zubehör an uns zur Inspektion zu schicken.[…]   Der KHD, interne Messzelle sowie alle Schläuche, müssen vor Versand 100% trocken sein, also gut entleeren. Austretendes Wasser wird während Read More …

Return instruction

  Here our return instruction:   Please ship the item properly postage paid to the following address: GHL Advanced Technology GmbH & Co. KG Marie-Curie-Str.20 67661 Kaiserslautern Germany   Please note that not prepaid shipments can’t be accepted. Please enclose Read More …

Initial reply KHD

Dear customer, thank you for your enquiry. We compiled some information about the KHD which may help to answer you questions about the KHD, please read more here. You are welcome to come back to us in case these hints Read More …

Sensorkalibrierung

“` Prüflösungen immer zuerst in ein anderes Gefäß geben um dann darin zu messen. Danach die gebrauchte Lösung wegschütten und nicht zurück schütten.(Verschleppung) zu prüfende Lösung muss die gleiche Temp. wie das Becken haben. Hier ein Ablauf: Prüflösungen herstellen und Read More …