App Crash

Hello, Deleting the app data, uninstalling the app and reinstalling it should fix the issue. If this doesn’t work, it’s likely that automatic app data restoration is enabled in your Android settings, so disable it before reinstalling the application. Otherwise, please provide the full bug report. To do this, long-press the text, then choose “Select…

Maxi 2.2 heads rotation

Remove the 4 screws underneath the doser (use a T10 Torx screwdriver) and carefully lift the top cover; watch out for the wires which are connected to the LED indicator and mainboard Carefully disconnect the wires connected to the mainboard from the pump motors and ribbon cable Lift the whole front face with the pump…

KHD Checklist

Hello, A few points to check: -> Pump calibration is very important:Use a precision balance (2 decimal places).Calibrate with fresh water (except for the reagent pump, which can be calibrated with reagent, as its density is close to that of fresh water).Pour the pump into a container placed on the balance (1g = 1ml if…

Photo missing

Hello, Unfortunately the photo was not added correctly.Please do not copy and paste.Use the photo icon and wait for the description and dimensions fields to fill in automatically before closing the window.Otherwise use the paperclip icon, which should work in all cases.

gohighlevel.com

Hello, There is a confusion, this technical support service is not the one of https://www.gohighlevel.com but the one of https://www.aquariumcomputer.com/ which is a manufacturer of aquarium equipment.  

ESP device screenshot GCC communication

Hello, Do you have a computer with Microsoft Windows to connect via USB to Device with the GHL Control Center software?https://www.aquariumcomputer.com/knowledge-base/how-to-connect-via-usb/ If so, can you take a screenshot of the complete System->Communication page, including the Wi-Fi module status area?(Click on the “+” to the left of “System” to unfold the menu).

Blank answer / Emoji bug

I see that you tried to add a reply to this ticket, but unfortunately it does not appear.(Please do not add Emoji as we have determined that this is a possible cause).

RustDesk

I offer to do a remote support session on your computer using Rustdesk software. Please run https://github.com/GHL-KL/rustdesk/releases/download/nightly/rustdesk-1.2.3-x86_64.exe and give Rustdesk ID.