Hello,

Do you have a computer with Microsoft Windows to connect via USB to Device with the GHL Control Center software?
https://www.aquariumcomputer.com/knowledge-base/how-to-connect-via-usb/

If so, can you take a screenshot of the complete System->Communication page, including the Wi-Fi module status area?
(Click on the “+” to the left of “System” to unfold the menu).