Instruction de retour FR

Voici nos instructions de retour : Veuillez envoyer le produit suffisamment affranchi et correctement protégé pour résister au transport à l’adresse suivante : GHL Advanced Technology GmbH & Co. KGMarie-Curie-Str.2067661 KaiserslauternAllemagne Veuillez noter que les envois non affranchis ne pourront pas être acceptés. Veuillez joindre le formulaire de réclamation ci-joint entièrement rempli (le plus important…

Christmas vacations

Hello, Our company is closed from December 23, 2023 to January 01, 2024 due to the Christmas vacations.We kindly ask you for patience until our Christmas vacation ended. We will get back to you early January.

Verification KHD

Bonjour, Quelques points à vérifier :  -> L’étalonnage de la pompe est très important : Utilisez une balance de précision (2 décimales). Étalonner avec de l’eau douce (sauf la pompe à réactif, qui peut être étalonnée avec du réactif, car sa densité est proche de celle de l’eau douce). Faire vider la pompe dans un récipient posé sur…

App Crash

Hello, Deleting the app data, uninstalling the app and reinstalling it should fix the issue. If this doesn’t work, it’s likely that automatic app data restoration is enabled in your Android settings, so disable it before reinstalling the application. Otherwise, please provide the full bug report. To do this, long-press the text, then choose “Select…

Maxi 2.2 heads rotation

Remove the 4 screws underneath the doser (use a T10 Torx screwdriver) and carefully lift the top cover; watch out for the wires which are connected to the LED indicator and mainboard Carefully disconnect the wires connected to the mainboard from the pump motors and ribbon cable Lift the whole front face with the pump…

KHD Checklist

Hello, A few points to check: -> Pump calibration is very important:Use a precision balance (2 decimal places).Calibrate with fresh water (except for the reagent pump, which can be calibrated with reagent, as its density is close to that of fresh water).Pour the pump into a container placed on the balance (1g = 1ml if…

Photo missing

Hello, Unfortunately the photo was not added correctly.Please do not copy and paste.Use the photo icon and wait for the description and dimensions fields to fill in automatically before closing the window.Otherwise use the paperclip icon, which should work in all cases.

gohighlevel.com

Hello, There is a confusion, this technical support service is not the one of https://www.gohighlevel.com but the one of https://www.aquariumcomputer.com/ which is a manufacturer of aquarium equipment.